Telecommunications Equipment Installers and Repairers, Except Line Installers

Install, set-up, rearrange, or remove switching, distribution, routing, and dialing equipment used in central offices or headends. Service or repair telephone, cable television, Internet, and other communications equipment on customers' property. May install communications equipment or communications wiring in buildings.

Median Annual Wage: $55,190

Education: Post-secondary certificate (51%); Associate's degree (21%); High school diploma or equivalent (15%)

Projected Growth: Slower than average (3% to 7%)

Related Job Titles: Communications Technician; Service Technician; Installer; Field Technician; Central Office Technician; Install / Repair Technician; Telecommunications Technician; Customer Service Technician (CST); Combination Technician; Outside Plant Technician

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Source: O*NET OnLine information for Telecommunications Equipment Installers and Repairers, Except Line Installers.

More Installation, Maintenance, and Repair Careers

  • Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
  • Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.
  • Drive crew trucks to and from work areas.
  • Inspect equipment on a regular basis to ensure proper functioning.
  • Repair or replace faulty equipment such as defective and damaged telephones, wires, switching system components, and associated equipment.
  • Remove and remake connections to change circuit layouts, following work orders or diagrams.
  • Demonstrate equipment to customers and explain how it is to be used, and respond to any inquiries or complaints.
  • Analyze test readings, computer printouts, and trouble reports to determine equipment repair needs and required repair methods.
  • Adjust or modify equipment to enhance equipment performance or to respond to customer requests.
  • Request support from technical service centers when on-site procedures fail to solve installation or maintenance problems.
  • Remove loose wires and other debris after work is completed.
  • Communicate with bases, using telephones or two-way radios to receive instructions or technical advice, or to report equipment status.
  • Assemble and install communication equipment such as data and telephone communication lines, wiring, switching equipment, wiring frames, power apparatus, computer systems, and networks.
  • Collaborate with other workers to locate and correct malfunctions.
  • Review manufacturer's instructions, manuals, technical specifications, building permits, and ordinances to determine communication equipment requirements and procedures.
  • Test connections to ensure that power supplies are adequate and that communications links function.
  • Designate cables available for use.
  • Refer to manufacturers' manuals to obtain maintenance instructions pertaining to specific malfunctions.
  • Climb poles and ladders, use truck-mounted booms, and enter areas such as manholes and cable vaults to install, maintain, or inspect equipment.
  • Run wires between components and to outside cable systems, connecting them to wires from telephone poles or underground cable accesses.
  • Remove and replace plug-in circuit equipment.
  • Route and connect cables and lines to switches, switchboard equipment, and distributing frames, using wire-wrap guns or soldering irons to connect wires to terminals.
  • Clean and maintain tools, test equipment, and motor vehicles.

Source: O*NET OnLine information for Telecommunications Equipment Installers and Repairers, Except Line Installers.

  • Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
  • Troubleshooting - Determining causes of operating errors and deciding what to do about it.
  • Repairing - Repairing machines or systems using the needed tools.
  • Equipment Maintenance - Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Speaking - Talking to others to convey information effectively.
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.

Source: O*NET OnLine information for Telecommunications Equipment Installers and Repairers, Except Line Installers.

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