Computer, Automated Teller, and Office Machine Repairers

Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.

Median Annual Wage: $36,560

Education: Associate's degree (33%); Post-secondary certificate (31%)

Projected Growth: Slower than average (3% to 7%)

Related Job Titles: Field Service Engineer; Service Technician; Computer Technician; Field Technician; Field Service Technician; Field Engineer; Computer Repair Technician; Customer Service Engineer; Copier Technician; ATM Technician (Automated Teller Machine Technician)

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Source: O*NET OnLine information for Computer, Automated Teller, and Office Machine Repairers.

More Installation, Maintenance, and Repair Careers

  • Converse with customers to determine details of equipment problems.
  • Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.
  • Advise customers concerning equipment operation, maintenance, or programming.
  • Align, adjust, or calibrate equipment according to specifications.
  • Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.
  • Maintain parts inventories and order any additional parts needed for repairs.
  • Travel to customers' stores or offices to service machines or to provide emergency repair service.
  • Operate machines to test functioning of parts or mechanisms.
  • Reinstall software programs or adjust settings on existing software to fix machine malfunctions.
  • Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns.
  • Complete repair bills, shop records, time cards, or expense reports.
  • Test new systems to ensure that they are in working order.
  • Maintain records of equipment maintenance work or repairs.
  • Install and configure new equipment, including operating software or peripheral equipment.
  • Analyze equipment performance records to assess equipment functioning.
  • Read specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustments.
  • Update existing equipment, performing tasks such as installing updated circuit boards or additional memory.
  • Test components or circuits of faulty equipment to locate defects, using oscilloscopes, signal generators, ammeters, voltmeters, or special diagnostic software programs.
  • Assemble machines according to specifications, using hand or power tools and measuring devices.
  • Lay cable and hook up electrical connections between machines, power sources, and phone lines.
  • Enter information into computers to copy programs from one electronic component to another or to draw, modify, or store schematics.
  • Fill machines with toners, inks, or other duplicating fluids.
  • Train new repairers.

Source: O*NET OnLine information for Computer, Automated Teller, and Office Machine Repairers.

  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Troubleshooting - Determining causes of operating errors and deciding what to do about it.
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Equipment Selection - Determining the kind of tools and equipment needed to do a job.
  • Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
  • Speaking - Talking to others to convey information effectively.
  • Equipment Maintenance - Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.
  • Time Management - Managing one's own time and the time of others.

Source: O*NET OnLine information for Computer, Automated Teller, and Office Machine Repairers.

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