Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop

Welcome patrons, seat them at tables or in lounge, and help ensure quality of facilities and service.

Median Annual Wage: $18,720

Education: Less than high school diploma (51%); High school diploma or equivalent (42%); Some college, no degree (6%)

Projected Growth: Slower than average (3% to 7%)

Related Job Titles: Host; Hostess; Hospitality Coordinator; Dining Room Supervisor; Greeter; Host Coordinator

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Source: O*NET OnLine information for Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop.

More Food Preparation and Serving Related Careers

  • Provide guests with menus.
  • Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
  • Answer telephone calls and respond to inquiries or transfer calls.
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers' concerns are addressed.
  • Inspect dining and serving areas to ensure cleanliness and proper setup.
  • Inform patrons of establishment specialties and features.
  • Receive and record patrons' dining reservations.
  • Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
  • Direct patrons to coatrooms and waiting areas such as lounges.

Source: O*NET OnLine information for Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop.

  • Speaking - Talking to others to convey information effectively.
  • Service Orientation - Actively looking for ways to help people.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Coordination - Adjusting actions in relation to others' actions.
  • Persuasion - Persuading others to change their minds or behavior.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Time Management - Managing one's own time and the time of others.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Negotiation - Bringing others together and trying to reconcile differences.

Source: O*NET OnLine information for Hosts and Hostesses, Restaurant, Lounge, and Coffee Shop.

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