Tellers

Receive and pay out money. Keep records of money and negotiable instruments involved in a financial institution's various transactions.

Median Annual Wage: $25,760

Education: High school diploma or equivalent (83%); Post-secondary certificate (11%); Some college, no degree (6%)

Projected Growth: Little or no change (-2% to 2%)

Related Job Titles: Account Representative; Member Services Representative; Customer Service Representative (CSR); Teller; Bank Teller; Customer Relationship Specialist; Customer Service Associate (CSA); Personal Banking Representative; Roving Teller; Teller Coordinator

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Source: O*NET OnLine information for Tellers.

More Office and Administrative Support Careers

  • Receive checks and cash for deposit, verify amounts, and check accuracy of deposit slips.
  • Enter customers' transactions into computers to record transactions and issue computer-generated receipts.
  • Balance currency, coin, and checks in cash drawers at ends of shifts and calculate daily transactions, using computers, calculators, or adding machines.
  • Examine checks for endorsements and to verify other information, such as dates, bank names, identification of the persons receiving payments, and the legality of the documents.
  • Count currency, coins, and checks received, by hand or using currency-counting machine, to prepare them for deposit or shipment to branch banks or the Federal Reserve Bank.
  • Order a supply of cash to meet daily needs.
  • Receive and count daily inventories of cash, drafts, and travelers' checks.
  • Prepare and verify cashier's checks.
  • Identify transaction mistakes when debits and credits do not balance.
  • Process transactions, such as term deposits, retirement savings plan contributions, automated teller transactions, night deposits, and mail deposits.
  • Carry out special services for customers, such as ordering bank cards and checks.
  • Sort and file deposit slips and checks.
  • Arrange monies received in cash boxes and coin dispensers according to denomination.
  • Resolve problems or discrepancies concerning customers' accounts.
  • Receive mortgage, loan, or public utility bill payments, verifying payment dates and amounts due.
  • Explain, promote, or sell products or services, such as travelers' checks, savings bonds, money orders, and cashier's checks, using computerized information about customers to tailor recommendations.
  • Obtain and process information required for the provision of services, such as opening accounts, savings plans, and purchasing bonds.

Source: O*NET OnLine information for Tellers.

  • Speaking - Talking to others to convey information effectively.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Service Orientation - Actively looking for ways to help people.
  • Mathematics - Using mathematics to solve problems.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Source: O*NET OnLine information for Tellers.

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