Statement Clerks

Prepare and distribute bank statements to customers, answer inquiries, and reconcile discrepancies in records and accounts.

Median Annual Wage: $34,410

Education: High school diploma or equivalent (52%); Some college, no degree (35%); Associate's degree (13%)

Projected Growth: Faster than average (15% to 21%)

Related Job Titles: Operations Clerk; Data Processor; Statement Clerk; Statement Distribution Clerk; Statement Services Representative; Item Processing Clerk; Statement Processor; Reconciling Clerk; Account Services Representative; Bookkeeping Assistant

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Source: O*NET OnLine information for Statement Clerks.

More Office and Administrative Support Careers

  • Verify signatures and required information on checks.
  • Retrieve checks returned to customers in error, adjusting customer accounts and answering inquiries about errors as necessary.
  • Route statements for mailing or over-the-counter delivery to customers.
  • Monitor equipment to ensure proper operation.
  • Fix minor problems, such as equipment jams, and notify repair personnel of major equipment problems.

Source: O*NET OnLine information for Statement Clerks.

  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking - Talking to others to convey information effectively.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Service Orientation - Actively looking for ways to help people.
  • Time Management - Managing one's own time and the time of others.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.

Source: O*NET OnLine information for Statement Clerks.

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