Reservation and Transportation Ticket Agents and Travel Clerks
Make and confirm reservations for transportation or lodging, or sell transportation tickets. May check baggage and direct passengers to designated concourse, pier, or track; deliver tickets, contact individuals and groups to inform them of package tours; or provide tourists with travel or transportation information.
Overview
Tasks
Skills
Median Annual Wage: $33,510
Projected Growth: Decline (-3% or lower)
Related Job Titles: Customer Service Agent; Reservations Agent; Reservationist; Station Agent; Tour Sales Representative; Airline Ticket Agent; Airport Sales Agent; Reservation Agent; Reservations and Ticketing Agent; Ticket Agent
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking - Talking to others to convey information effectively.
Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Persuasion - Persuading others to change their minds or behavior.
Time Management - Managing one's own time and the time of others.
Coordination - Adjusting actions in relation to others' actions.
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.