Receive and process incoming orders for materials, merchandise, classified ads, or services such as repairs, installations, or rental of facilities. Generally receives orders via mail, phone, fax, or other electronic means. Duties include informing customers of receipt, prices, shipping dates, and delays; preparing contracts; and handling complaints.
Median Annual Wage: $31,180
Education: High school diploma or equivalent (90%); Some college, no degree (9%)
Projected Growth: Decline (-3% or lower)
Related Job Titles: Customer Service Representative; Administrative Assistant; Hub Associate; Materials Specialist; Order Clerk; Warehouse Clerk; Materials Scheduler; Order Analyst; Order Entry Administrator; Order Entry Representative