Interview persons by telephone, mail, in person, or by other means for the purpose of completing forms, applications, or questionnaires. Ask specific questions, record answers, and assist persons with completing form. May sort, classify, and file forms.
Overview
Tasks
Skills
Median Annual Wage: $30,790
Education: High school diploma or equivalent (54%); Less than high school diploma (13%); Bachelor's degree (12%)
Projected Growth: Average (8% to 14%)
Related Job Titles: Registrar; Research Interviewer; Telephone Interviewer; Interviewer; Admissions Clerk; Admissions Representative; Registration Clerk; Market Research Interviewer; Patient Services Representative; Admitting Clerk
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Service Orientation - Actively looking for ways to help people.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Writing - Communicating effectively in writing as appropriate for the needs of the audience.
Persuasion - Persuading others to change their minds or behavior.
Negotiation - Bringing others together and trying to reconcile differences.