Insurance Policy Processing Clerks

• Process, prepare, and submit business or government forms, such as submitting applications for coverage to insurance carriers.
• Process and record new insurance policies and claims.
• Correspond with insured or agent to obtain information or inform them of account status or changes.
• Organize and work with detailed office or warehouse records, maintaining files for each policyholder, including policies that are to be reinstated or cancelled.
• Review and verify data, such as age, name, address, and principal sum and value of property on insurance applications and policies.
• Collect initial premiums and issue receipts.
• Modify, update, and process existing policies and claims to reflect any change in beneficiary, amount of coverage, or type of insurance.
• Transcribe data to worksheets and enter data into computer for use in preparing documents and adjusting accounts.
• Notify insurance agent and accounting department of policy cancellation.
• Calculate premiums, refunds, commissions, adjustments, and new reserve requirements, using insurance rate standards.
• Examine letters from policyholders or agents, original insurance applications, and other company documents to determine if changes are needed and effects of changes.
• Compose business correspondence for supervisors, managers, and professionals.

Source: O*NET OnLine information for Insurance Policy Processing Clerks.

• Speaking - Talking to others to convey information effectively.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
• Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Writing - Communicating effectively in writing as appropriate for the needs of the audience.
• Time Management - Managing one's own time and the time of others.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
• Service Orientation - Actively looking for ways to help people.
• Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.

Source: O*NET OnLine information for Insurance Policy Processing Clerks.