Human Resources Assistants, Except Payroll and Timekeeping

• Explain company personnel policies, benefits, and procedures to employees or job applicants.
• Record data for each employee, including such information as addresses, weekly earnings, absences, amount of sales or production, supervisory reports on performance, and dates of and reasons for terminations.
• Gather personnel records from other departments or employees.
• Examine employee files to answer inquiries and provide information for personnel actions.
• Answer questions regarding examinations, eligibility, salaries, benefits, and other pertinent information.
• Compile and prepare reports and documents pertaining to personnel activities.

Source: O*NET OnLine information for Human Resources Assistants, Except Payroll and Timekeeping.

• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Speaking - Talking to others to convey information effectively.
• Writing - Communicating effectively in writing as appropriate for the needs of the audience.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
• Time Management - Managing one's own time and the time of others.
• Service Orientation - Actively looking for ways to help people.
• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Source: O*NET OnLine information for Human Resources Assistants, Except Payroll and Timekeeping.