Cargo and Freight Agents
Expedite and route movement of incoming and outgoing cargo and freight shipments in airline, train, and trucking terminals, and shipping docks. Take orders from customers and arrange pickup of freight and cargo for delivery to loading platform. Prepare and examine bills of lading to determine shipping charges and tariffs.
- Overview
- Tasks
- Skills
Median Annual Wage: $41,380
Education: High school diploma or equivalent (93%); Associate's degree (6%); Some college, no degree (2%)
Projected Growth: Faster than average (15% to 21%)
Related Job Titles: Operations Manager; Logistics Service Representative; Drop Shipment Clerk; Load Planner; Documentation Clerk; Freight Broker; Intermodal Dispatcher; International Coordinator; Logistics Coordinator; Cargo Agent
Source: O*NET OnLine information for Cargo and Freight Agents.
- Track delivery progress of shipments.
- Notify consignees, passengers, or customers of freight or baggage arrival and arrange for delivery.
- Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.
Source: O*NET OnLine information for Cargo and Freight Agents.
- Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Service Orientation - Actively looking for ways to help people.
- Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
- Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
- Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
- Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
- Time Management - Managing one's own time and the time of others.
- Negotiation - Bringing others together and trying to reconcile differences.
- Coordination - Adjusting actions in relation to others' actions.
Source: O*NET OnLine information for Cargo and Freight Agents.
