Quality Control Systems Managers

Plan, direct, or coordinate quality assurance programs. Formulate quality control policies and control quality of laboratory and production efforts.

Median Annual Wage: $92,470

Education: Bachelor's degree (73%); Master's degree (11%); Some college, no degree (11%)

Projected Growth: Decline (-3% or lower)

Related Job Titles: Quality Control Manager; Laboratory Manager; Quality Control Supervisor; Quality Manager; Director of Quality; Lab Manager; QA Manager; Quality Assurance Manager; Quality Control; Associate Director, QA

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Source: O*NET OnLine information for Quality Control Systems Managers.

More Management Careers

  • Analyze quality control test results and provide feedback and interpretation to production management or staff.
  • Stop production if serious product defects are present.
  • Monitor performance of quality control systems to ensure effectiveness and efficiency.
  • Produce reports regarding nonconformance of products or processes, daily production quality, root cause analyses, or quality trends.
  • Instruct staff in quality control and analytical procedures.
  • Communicate quality control information to all relevant organizational departments, outside vendors, or contractors.
  • Participate in the development of product specifications.
  • Review statistical studies, technological advances, or regulatory standards and trends to stay abreast of issues in the field of quality control.
  • Identify critical points in the manufacturing process and specify sampling procedures to be used at these points.
  • Create and implement inspection and testing criteria or procedures.
  • Document testing procedures, methodologies, or criteria.
  • Oversee workers including supervisors, inspectors, or laboratory workers engaged in testing activities.
  • Review and update standard operating procedures or quality assurance manuals.
  • Identify quality problems or areas for improvement and recommend solutions.
  • Verify that raw materials, purchased parts or components, in-process samples, and finished products meet established testing and inspection standards.
  • Review quality documentation necessary for regulatory submissions and inspections.
  • Direct the tracking of defects, test results, or other regularly reported quality control data.
  • Generate and maintain quality control operating budgets.
  • Evaluate new testing and sampling methodologies or technologies to determine usefulness.
  • Direct product testing activities throughout production cycles.
  • Instruct vendors or contractors on quality guidelines, testing procedures, or ways to eliminate deficiencies.
  • Coordinate the selection and implementation of quality control equipment such as inspection gauges.

Source: O*NET OnLine information for Quality Control Systems Managers.

  • Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Speaking - Talking to others to convey information effectively.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Time Management - Managing one's own time and the time of others.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.

Source: O*NET OnLine information for Quality Control Systems Managers.

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