Gaming Managers

Plan, direct, or coordinate gaming operations in a casino. May formulate house rules.

Median Annual Wage: $67,310

Education: High school diploma or equivalent (35%); Bachelor's degree (32%); Post-secondary certificate (10%)

Projected Growth: Average (8% to 14%)

Related Job Titles: Casino Manager; Slot Manager; Gaming Manager; Slot Operations Director; Gaming Director; Casino Shift Manager; Assistant Casino Shift Manager; Bingo Manager; Table Games Manager; Table Games Shift Manager

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Source: O*NET OnLine information for Gaming Managers.

More Management Careers

  • Circulate among gaming tables to ensure that operations are conducted properly, that dealers follow house rules, or that players are not cheating.
  • Explain and interpret house rules, such as game rules or betting limits.
  • Track supplies of money to tables and perform any required paperwork.
  • Resolve customer complaints regarding problems such as payout errors.
  • Market or promote the casino to bring in business.
  • Prepare work schedules and station arrangements and keep attendance records.
  • Monitor staffing levels to ensure that games and tables are adequately staffed for each shift, arranging for staff rotations and breaks and locating substitute employees as necessary.
  • Maintain familiarity with all games used at a facility, as well as strategies or tricks employed in those games.
  • Set and maintain a bank and table limit for each game.
  • Review operational expenses, budget estimates, betting accounts, or collection reports for accuracy.
  • Train new workers or evaluate their performance.
  • Interview and hire workers.
  • Direct the distribution of complimentary hotel rooms, meals, or other discounts or free items given to players, based on their length of play and betting totals.
  • Establish policies on issues such as the type of gambling offered and the odds, the extension of credit, or the serving of food and beverages.

Source: O*NET OnLine information for Gaming Managers.

  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Coordination - Adjusting actions in relation to others' actions.
  • Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Service Orientation - Actively looking for ways to help people.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Time Management - Managing one's own time and the time of others.

Source: O*NET OnLine information for Gaming Managers.

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