Computer, Automated Teller, and Office Machine Repairers
Repair, maintain, or install computers, word processing systems, automated teller machines, and electronic office machines, such as duplicating and fax machines.
Related Job Titles: Field Service Engineer; Service Technician; Computer Technician; Field Technician; Field Service Technician; Field Engineer; Computer Repair Technician; Customer Service Engineer; Copier Technician; ATM Technician (Automated Teller Machine Technician)
Reassemble machines after making repairs or replacing parts.
Disassemble machines to examine parts, such as wires, gears, or bearings for wear or defects, using hand or power tools and measuring devices.
Advise customers concerning equipment operation, maintenance, or programming.
Align, adjust, or calibrate equipment according to specifications.
Repair, adjust, or replace electrical or mechanical components or parts, using hand tools, power tools, or soldering or welding equipment.
Travel to customers' stores or offices to service machines or to provide emergency repair service.
Maintain parts inventories and order any additional parts needed for repairs.
Operate machines to test functioning of parts or mechanisms.
Reinstall software programs or adjust settings on existing software to fix machine malfunctions.
Clean, oil, or adjust mechanical parts to maintain machines' operating efficiency and to prevent breakdowns.
Test new systems to ensure that they are in working order.
Complete repair bills, shop records, time cards, or expense reports.
Maintain records of equipment maintenance work or repairs.
Install and configure new equipment, including operating software or peripheral equipment.
Analyze equipment performance records to assess equipment functioning.
Read specifications, such as blueprints, charts, or schematics, to determine machine settings or adjustments.
Update existing equipment, performing tasks such as installing updated circuit boards or additional memory.
Test components or circuits of faulty equipment to locate defects, using oscilloscopes, signal generators, ammeters, voltmeters, or special diagnostic software programs.
Assemble machines according to specifications, using hand or power tools and measuring devices.
Lay cable and hook up electrical connections between machines, power sources, and phone lines.
Enter information into computers to copy programs from one electronic component to another or to draw, modify, or store schematics.
Fill machines with toners, inks, or other duplicating fluids.
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Troubleshooting - Determining causes of operating errors and deciding what to do about it.
Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Equipment Selection - Determining the kind of tools and equipment needed to do a job.
Speaking - Talking to others to convey information effectively.
Time Management - Managing one's own time and the time of others.
Quality Control Analysis - Conducting tests and inspections of products, services, or processes to evaluate quality or performance.
Equipment Maintenance - Performing routine maintenance on equipment and determining when and what kind of maintenance is needed.