Flight Attendants

• Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
• Administer first aid to passengers in distress.
• Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
• Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
• Prepare passengers and aircraft for landing, following procedures.
• Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
• Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.
• Determine special assistance needs of passengers such as small children, the elderly, or disabled persons.
• Announce flight delays and descent preparations.
• Reassure passengers when situations such as turbulence are encountered.
• Greet passengers boarding aircraft and direct them to assigned seats.
• Inspect passenger tickets to verify information and to obtain destination information.
• Assist passengers entering or disembarking the aircraft.
• Operate audio and video systems.
• Answer passengers' questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.
• Take inventory of headsets, alcoholic beverages, and money collected.
• Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers.
• Inspect and clean cabins, checking for any problems and making sure that cabins are in order.
• Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets.
• Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.
• Collect money for meals and beverages.

Source: O*NET OnLine information for Flight Attendants.

• Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
• Service Orientation - Actively looking for ways to help people.
• Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
• Coordination - Adjusting actions in relation to others' actions.
• Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
• Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
• Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
• Reading Comprehension - Understanding written sentences and paragraphs in work related documents.

Source: O*NET OnLine information for Flight Attendants.