First-Line Supervisors of Personal Service Workers
Directly supervise and coordinate activities of personal service workers, such as flight attendants, hairdressers, or caddies.
Overview
Tasks
Skills
Median Annual Wage: $35,250
Education: Bachelor's degree (34%); Post-secondary certificate (22%); Less than high school diploma (17%)
Projected Growth: Average (8% to 14%)
Related Job Titles: Hair Salon Manager; Recreation Coordinator; Direct Care Supervisor; Resident Care Supervisor; Salon Manager; Adult Family Home Program Manager; Community Life Director; Caddymaster; Hotel Services Supervisor; Residential Assistant
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Speaking - Talking to others to convey information effectively.
Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
Management of Personnel Resources - Motivating, developing, and directing people as they work, identifying the best people for the job.
Coordination - Adjusting actions in relation to others' actions.
Time Management - Managing one's own time and the time of others.
Persuasion - Persuading others to change their minds or behavior.
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Service Orientation - Actively looking for ways to help people.