Funeral Service Managers

Plan, direct, or coordinate the services or resources of funeral homes. Includes activities such as determining prices for services or merchandise and managing the facilities of funeral homes.

Median Annual Wage: $68,870

Education: Associate's degree (57%); Professional degree (13%); Bachelor's degree (12%)

Projected Growth: Average (8% to 14%)

Related Job Titles: Funeral Home Manager; Market Manager; Arranging Funeral Director; Assistant Manager of Operations; Funeral Home Location Manager; Funeral Service Manager; Location Manager; Mortuary Operations Manager; Sales Manager, Prearranged Funerals; Scheduling Manager

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Source: O*NET OnLine information for Funeral Service Managers.

More Management Careers

  • Direct and supervise work of embalmers, funeral attendants, death certificate clerks, cosmetologists, or other staff.
  • Schedule funerals, burials, or cremations.
  • Sell funeral services, products, or merchandise to clients.
  • Monitor funeral service operations to ensure that they comply with applicable policies, regulations, and laws.
  • Negotiate contracts for prearranged funeral services.
  • Offer counsel and comfort to families and friends of the deceased.
  • Respond to customer complaints, legal inquiries, payment negotiations, or other post-service matters.
  • Plan and implement changes to service offerings to meet community needs or increase funeral home revenues.
  • Schedule work hours for funeral home or contract employees.
  • Direct or monitor administrative, support, repair, or maintenance services for funeral homes.
  • Set marketing, sales, or other financial goals for funeral service establishments and monitor progress toward these goals.
  • Explain goals, policies, or procedures to staff members.
  • Complete and maintain records such as state-required documents, tracking documents, or product inventories.
  • Set prices or credit terms for funeral products or services.
  • Evaluate the performance of vendors, contract employees, or other service providers to ensure quality and cost-efficiency.
  • Review financial statements, sales or activity reports, or other performance data to identify opportunities for cost reductions or service improvements.
  • Identify skill development needs for funeral home staff.
  • Attend or make presentations at community events to promote funeral home services or build community relationships.
  • Plan and implement sales promotions or other marketing strategies and activities for funeral home operations.

Source: O*NET OnLine information for Funeral Service Managers.

  • Speaking - Talking to others to convey information effectively.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Time Management - Managing one's own time and the time of others.
  • Coordination - Adjusting actions in relation to others' actions.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Persuasion - Persuading others to change their minds or behavior.

Source: O*NET OnLine information for Funeral Service Managers.

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