Document Management Specialists

Implement and administer enterprise-wide document management systems and related procedures that allow organizations to capture, store, retrieve, share, and destroy electronic records and documents.

Median Annual Wage: $83,410

Education: Bachelor's degree (52%); Post-secondary certificate (20%); Associate's degree (16%)

Projected Growth: Slower than average (3% to 7%)

Related Job Titles: Records Manager; IT Project Manager; Business Process Analyst; Business Records Manager; Document Control Manager; Document Control, Electronic Content, and Records Manager; Document Management Consultant; Implementation Specialist; Manager, Enterprise Content Management; Record Systems Analyst

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Source: O*NET OnLine information for Document Management Specialists.

More Computer and Mathematical Careers

  • Consult with end users regarding problems in accessing electronic content.
  • Monitor regulatory activity to maintain compliance with records and document management laws.
  • Administer document and system access rights and revision control to ensure security of system and integrity of master documents.
  • Implement electronic document processing, retrieval, and distribution systems in collaboration with other information technology specialists.
  • Assist in determining document management policies to facilitate efficient, legal, and secure access to electronic content.
  • Develop or configure document management system features, such as user interfaces, access profiles, and document workflow procedures.
  • Assist in the assessment, acquisition, or deployment of new electronic document management systems.
  • Search electronic sources, such as databases or repositories, or manual sources for information.
  • Keep abreast of developments in document management technologies and techniques by reviewing current literature, talking with colleagues, participating in educational programs, attending meetings or workshops, or participating in professional organizations or conferences.
  • Retrieve electronic assets from repository for distribution to users, collecting and returning to repository, if necessary.
  • Develop, document, or maintain standards, best practices, or system usage procedures.
  • Write, review, or execute plans for testing new or established document management systems.
  • Implement scanning or other automated data entry procedures, using imaging devices and document imaging software.
  • Identify and classify documents or other electronic content according to characteristics such as security level, function, and metadata.
  • Prepare and record changes to official documents and confirm changes with legal and compliance management staff, including enterprise-wide records management staff.
  • Assist in the development of document or content classification taxonomies to facilitate information capture, search, and retrieval.
  • Propose recommendations for improving content management system capabilities.
  • Prepare support documentation and training materials for end users of document management systems.
  • Operate data capture technology to import digitized documents into document management system.
  • Document technical functions and specifications for new or proposed content management systems.
  • Exercise security surveillance over document processing, reproduction, distribution, storage, or archiving.
  • Analyze, interpret, or disseminate system performance data.

Source: O*NET OnLine information for Document Management Specialists.

  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
  • Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
  • Time Management - Managing one's own time and the time of others.
  • Active Learning - Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.

Source: O*NET OnLine information for Document Management Specialists.

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