Provide technical assistance to computer users. Answer questions or resolve computer problems for clients in person, or via telephone or electronically. May provide assistance concerning the use of computer hardware and software, including printing, installation, word processing, electronic mail, and operating systems.
Median Annual Wage: $47,610
Education: Bachelor's degree (29%); Some college, no degree (22%); Associate's degree (18%)
Projected Growth: Faster than average (15% to 21%)
Related Job Titles: Computer Specialist; Information Technology Specialist (IT Specialist); Support Specialist; Computer Technician; Computer Support Specialist; Help Desk Analyst; Technical Support Specialist; Network Support Specialist; Electronic Data Processing Auditor (EDP Auditor); Network Technician