Resolve disputes between workers and managers, negotiate collective bargaining agreements, or coordinate grievance procedures to handle employee complaints.
Overview
Tasks
Skills
Median Annual Wage: $56,950
Education: Bachelor's degree (30%); Master's degree (25%); High school diploma or equivalent (20%)
Projected Growth: Little or no change (-2% to 2%)
Related Job Titles: Business Agent; Business Representative; Field Operations Coordinator; Grievance Manager; Labor Relations Director; Labor Relations Specialist
Monitor company or workforce adherence to labor agreements.
Present the position of the company or of labor during arbitration or other labor negotiations.
Write letters related to labor relations activities, such as letters to amend collective bargaining agreements, letters of dispute or conciliation, or letters to seek clarification of contract terms.
Draft contract proposals or counter-proposals for collective bargaining or other labor negotiations.
Call or meet with union, company, government, or other interested parties to discuss labor relations matters, such as contract negotiations or grievances.
Interpret contractual agreements for employers and employees engaged in collective bargaining or other labor relations processes.
Assess the impact of union proposals on company or government operations.
Investigate and evaluate union complaints or arguments to determine viability.
Recommend collective bargaining strategies, goals, or objectives.
Prepare evidence for disciplinary hearings, including preparing witnesses to testify.
Mediate discussions between employer and employee representatives in attempt to reconcile differences.
Review and approve employee disciplinary actions, such as written reprimands, suspensions, or terminations.
Propose resolutions for collective bargaining or other labor or contract negotiations.
Assess risk levels associated with collective bargaining strategies.
Advise management on matters related to the administration of contracts or employee discipline or grievance procedures.
Select mediators or arbitrators for labor disputes or contract negotiations.
Review employer practices or employee data to ensure compliance with contracts on matters such as wages, hours, or conditions of employment.
Draft rules or regulations to govern collective bargaining activities in collaboration with company, government, or employee representatives.
Train managers or supervisors on topics related to labor relations, such as working conditions, safety, or equal opportunity practices.
Provide expert testimony in legal proceedings related to labor relations or labor contracts.
Identify alternatives to proposals of unions, employees, companies, or government agencies.
Develop methods to monitor employee satisfaction with policies or working conditions, including grievance or complaint procedures.
Research case law or outcomes of previous case hearings.
Schedule or coordinate the details of grievance hearings or other meetings.
Speaking - Talking to others to convey information effectively.
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Negotiation - Bringing others together and trying to reconcile differences.
Persuasion - Persuading others to change their minds or behavior.
Writing - Communicating effectively in writing as appropriate for the needs of the audience.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.