Counter and Rental Clerks

Receive orders, generally in person, for repairs, rentals, and services. May describe available options, compute costs, and accept payment.

Median Annual Wage: $23,860

Education: Less than high school diploma (53%); High school diploma or equivalent (46%)

Projected Growth: Average (8% to 14%)

Related Job Titles: Crew Member; Clerk; Cashier; Customer Service Representative (CSR); Customer Service Associate (CSA); Counter Clerk; Sales Clerk; Leasing Consultant; Rental Agent; Video Clerk

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Source: O*NET OnLine information for Counter and Rental Clerks.

More Sales and Related Careers

  • Compute charges for merchandise or services and receive payments.
  • Answer telephones to provide information and receive orders.
  • Provide information about rental items, such as availability, operation, or description.
  • Rent items, arrange for provision of services to customers, and accept returns.
  • Inspect and adjust rental items to meet needs of customer.
  • Explain rental fees, policies, and procedures.
  • Prepare rental forms, obtaining customer signature and other information, such as required licenses.
  • Keep records of transactions and of the number of customers entering an establishment.
  • Reserve items for requested times and keep records of items rented.
  • Recommend and provide advice on a wide variety of products and services.
  • Receive orders for services, such as rentals, repairs, dry cleaning, and storage.
  • Prepare merchandise for display or for purchase or rental.
  • Advise customers on use and care of merchandise.
  • Receive, examine, and tag articles to be altered, cleaned, stored, or repaired.

Source: O*NET OnLine information for Counter and Rental Clerks.

  • Service Orientation - Actively looking for ways to help people.
  • Speaking - Talking to others to convey information effectively.
  • Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
  • Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
  • Coordination - Adjusting actions in relation to others' actions.
  • Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
  • Writing - Communicating effectively in writing as appropriate for the needs of the audience.
  • Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.

Source: O*NET OnLine information for Counter and Rental Clerks.

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