Counter Attendants, Cafeteria, Food Concession, and Coffee Shop
Serve food to diners at counter or from a steam table.
Related job titles:
Crew Member, Food Service Worker, Cafeteria Worker, Food Service Assistant, Line Server, Server, Cafe Server, Cafe Worker, Cafeteria Server, Cafe Attendant
Annual Median Wage: $18,510
Projected growth: Slower than average (3% to 9%)
Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change.
Cook food or prepare food items, such as sandwiches, salads, and ice cream dishes, using standard formulas or following directions.
Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
Balance receipts and payments in cash registers.
Wrap menu item such as sandwiches, hot entrees, and desserts for serving or for takeout.
Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
Replenish foods at serving stations.
Brew coffee and tea, and fill containers with requested beverages.
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation - Actively looking for ways to help people.
Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
Speaking - Talking to others to convey information effectively.
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Time Management - Managing one's own time and the time of others.
Persuasion - Persuading others to change their minds or behavior.
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Combined Food Preparation and Serving Workers, Including Fast Food
Cooks, Fast Food
Cooks, Short Order
Dining Room and Cafeteria Attendants and Bartender Helpers
Food Servers, Nonrestaurant
Hotel, Motel, and Resort Desk Clerks
Baggage Porters and Bellhops
Ushers, Lobby Attendants, and Ticket Takers
Source: O*NET OnLine information for Counter Attendants, Cafeteria, Food Concession, and Coffee Shop.