Network and Computer Systems Administrators
Install, configure, and support an organization's local area network (LAN), wide area network (WAN), and Internet systems or a segment of a network system. Monitor network to ensure network availability to all system users and may perform necessary maintenance to support network availability. May monitor and test Web site performance to ensure Web sites operate correctly and without interruption. May assist in network modeling, analysis, planning, and coordination between network and data communications hardware and software. May supervise computer user support specialists and computer network support specialists. May administer network security measures.
Related job titles:
Systems Engineer, Network Engineer, Information Technology Specialist (IT Specialist), Systems Administrator, Network Administrator, Local Area Network Administrator (LAN Administrator), Information Technology Manager (IT Manager), Information Technology Director (IT Director), Network Manager, Network Specialist
Annual Median Wage: $70,970
University of Phoenix
American InterContinental University Online
Western Governors University
Projected growth: Faster than average (20% to 28%)
Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
Perform data backups and disaster recovery operations.
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
Plan, coordinate, and implement network security measures to protect data, software, and hardware.
Configure, monitor, and maintain email applications or virus protection software.
Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
Load computer tapes and disks, and install software and printer paper or forms.
Design, configure, and test computer hardware, networking software and operating system software.
Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
Confer with network users about how to solve existing system problems.
Research new technologies by attending seminars, reading trade articles, or taking classes, and implement or recommend the implementation of new technologies.
Analyze equipment performance records to determine the need for repair or replacement.
Implement and provide technical support for voice services and equipment, such as private branch exchange, voice mail system, and telecom system.
Maintain an inventory of parts for emergency repairs.
Recommend changes to improve systems and network configurations, and determine hardware or software requirements related to such changes.
Gather data pertaining to customer needs, and use the information to identify, predict, interpret, and evaluate system and network requirements.
Train people in computer system use.
Coordinate with vendors and with company personnel to facilitate purchases.
Reading Comprehension - Understanding written sentences and paragraphs in work related documents.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Systems Analysis - Determining how a system should work and how changes in conditions, operations, and the environment will affect outcomes.
Systems Evaluation - Identifying measures or indicators of system performance and the actions needed to improve or correct performance, relative to the goals of the system.
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Complex Problem Solving - Identifying complex problems and reviewing related information to develop and evaluate options and implement solutions.
Speaking - Talking to others to convey information effectively.
Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Troubleshooting - Determining causes of operating errors and deciding what to do about it.
Source: O*NET OnLine information for Network and Computer Systems Administrators.