Cashiers
Receive and disburse money in establishments other than financial institutions. May use electronic scanners, cash registers, or related equipment. May process credit or debit card transactions and validate checks.
Related job titles: Clerk, Cashier, Mutuel Clerk, Customer Service Representative (CSR), Sales Associate, Checker, Admissions Gate Attendant, Central Aisle Cashier, Toll Collector, Customer Assistant
Annual Median Wage: $18,820
Projected growth: Slower than average (3% to 9%)
Tasks: Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Assist customers by providing information and resolving their complaints.
Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
Greet customers entering establishments.
Answer customers' questions, and provide information on procedures or policies.
Sell tickets and other items to customers.
Process merchandise returns and exchanges.
Maintain clean and orderly checkout areas and complete other general cleaning duties, such as mopping floors and emptying trash cans.
Stock shelves, and mark prices on shelves and items.
Request information or assistance using paging systems.
Key Skills: Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
Service Orientation - Actively looking for ways to help people.
Speaking - Talking to others to convey information effectively.
Mathematics - Using mathematics to solve problems.
Social Perceptiveness - Being aware of others' reactions and understanding why they react as they do.
Critical Thinking - Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
Time Management - Managing one's own time and the time of others.
Judgment and Decision Making - Considering the relative costs and benefits of potential actions to choose the most appropriate one.
Monitoring - Monitoring/Assessing performance of yourself, other individuals, or organizations to make improvements or take corrective action.
Coordination - Adjusting actions in relation to others' actions.
Related Carees: Combined Food Preparation and Serving Workers, Including Fast Food Billing, Cost, and Rate Clerks Postal Service Clerks Receptionists and Information Clerks Counter and Rental Clerks Parts Salespersons
Source: O*NET OnLine information for Cashiers.
|